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A smart car park management system can increase both efficiency and user satisfaction. But how do you find the right system for your company? In this article, we show you what you should look out for in order to successfully implement a car park management system.
Before selecting a car park management system, it is important to understand the individual needs of the end users - i.e. the car park users. Identify the different groups of users, such as employees, residents, visitors or customers and their specific requirements to ensure that they can be realised with the system. Also investigate whether certain users only park at certain times. For example, some employees are only in the office on certain days, so flexible car park bookings could be made possible. High demand and long waiting lists for parking permits are indicators that intelligent car park management makes sense. Therefore, consider how high the current and future utilisation is likely to be in order to make an informed decision.
A detailed analysis of user needs will ensure that the chosen system is perfectly tailored to your company and maximises user satisfaction.
Every company is different and yet the car park management system should be flexible enough to adapt to your company's specific needs and processes. This includes the ability to add special features such as visitor parking spaces, e-charging stations or extra large car parks.
The user-friendliness of the system interfaces is also crucial - the system should be easy for your employees to understand and operate. In today's world, mobile availability is a must. Check whether the system also works perfectly on mobile devices so that employees can reserve a parking space from anywhere and your facility management can keep an eye on the current booking status at all times.
Security and data protection are of the utmost importance. The system should have extensive security measures implemented to ensure the confidentiality of the data collected and processed. This includes ensuring that camera hardware from European manufacturers is used when using automatic number plate recognition and that the camera's viewing area is limited to the number plate only. Also make sure that the data protection regulations are complied with and that the data is securely protected against unauthorised access. Data protection certifications can provide information on this.
A modern car park management system should offer the option of reserving parking spaces in advance. This increases planning security and user satisfaction. However, it also offers you the option of releasing your parking space for third parties (e.g. employees of neighbouring companies) on request during periods of low occupancy, thereby generating additional income.
For the car park management system to be a long-term success, it should also be scalable so that it can continue to meet the growing requirements of your company in the future.
Last but not least, it should be borne in mind that car park management should be a long-term asset for the company. It is therefore advisable to opt for durable and reliable hardware that is robust and runs smoothly. Good service, which is essential for smooth operation, should also not be neglected. Make sure that the provider of the system can offer this support in the long term and that your employees are trained in its use so that they can utilise the system efficiently.
The implementation of a new car park management system therefore requires careful planning and consideration of numerous factors in order to find the optimal solution for you and your company. We will be happy to support you in this process and are available for an initial, non-binding consultation.